SC MARKETING ANNOUNCES ITS SUCCESFUL LAUNCH OF NEW CONTACT CENTER
IN ST.CATHARINES
A new solution is available for small to medium sized
companies that would traditionally be turned away from the larger contact
centers.
June 27, 2006, St.Catharines, Ontario - SC Marketing a leading
provider of Contact Center solutions for small business and Global 1000
partners celebrated their second month of operation today in their new
center located in St.Catharines.
SC Marketing offers a state of the art 16 seat internal
contact center with access to over 100 work from home agents with the
ability to offer 24 hour 7 days a week support for any size client.
SC Marketing is locally owned by Jason Chase a life long resident of
St.Catharines who brings with him over 9 years of call center management
experience from companies such as TeleSpectrum and Inteleservices Canada.
Chase had said he chose St.Catharines for his new venture
based on two important things, first the proximity to both Toronto and
Buffalo for ease of travel for clients and secondly for the rich and
diverse contact center skilled workforce the Niagara Region offers.
"When I was approached by my first two clients I chose to open
my center in St.Catharines opposed to sending the work off shore. I
sold my clients on the skills and dedication to customer service from
the people of Niagara Region," said Chase.
Using VoIP technology and a virtual dialer solution, SC
Marketing continuously and dynamically optimizes service quality for
each clients needs. Optimizing an internal work force and leveraging
external work from home agents SC Marketing is able to meet the needs
of any client's projects no matter the size.
About SC Marketing
Originally founded November 2005 as a Direct Marketing
Consulting firm; SCM evolved to become a full serviced Contact Centre
encompassing the following:
Inbound Customer Service & Sales, Third Party Verification
Center (TPV) for our International partner sites and Out Bound Sales
& Customer Retention campaigns with access to state of the art IVR
capabilities.
Rapid growth has been achieved due to their ability to
integrate state of the art Dialer Technology thus leveraging it's capabilities
to exceed industry standards.
Founding Partners and Executive team have over 50 years
of combined direct marketing experience.
For more information: Jason Chase
SC Marketing
office: 905.684.1213
cell: 905.341.8686
